FAQ's & Examples

Process of Apostille, Apostille of qualifications, Authentication

Any document issued by the Department of Home Affairs or SAPS will receive an APOSTILLE from the DIRCO offices. Any document issued by a school leaving authority or tertiary education institution must first be verified by either Umalusi, The Department of Basic Education or The Department of Higher Education. The original verification letter is APOSTILLED.

Divorce / Court orders, medical reports, contracts, powers of attorney, copies of passports / id books, proof of address, agreements etc must first be notarised by a South African Notary and then the copies are apostilled by the High Court of South Africa. This process is called the AUTHENTICATION of the documentation.

To apostille a document issued by the Department of Home Affairs the following must be present

  • Only the original document can be apostilled by DIRCO
  • An authorised signature must be present on the document
  • An authorised stamp must be on the front page of the document
  • The authorised signature must be on the DIRCO database

When will documents NOT be apostilled by DIRCO?

  • Signature and/or stamp not present
  • Signature and/or stamp on the back of the document
  • Document signed by an unauthorised signatory (i.e. fraudulently issued document)
  • Older documentation where DIRCO does not have the signatory on the database
  • Documentation that has been sealed in a plastic cover
  • Documents that are not original

This unabridged birth certificate was successfully apostilled

Signature on unabridged birth certificate + DHA Stamp

Example of Signature on unabridged birth certificate + DHA Stamp

This marriage certificate was successfully apostilled

Signature on marriage certificate + DHA Stamp

Example of Signature on marriage certificate + DHA Stamp

Example of unsuccessful birth certificate.

This birth certificate does not have a DHA stamp and therefore DIRCO was unable to apostille the document.

Example of unsuccessful birth certificate

Example of unsuccessful marriage certificate.

This marriage certificate does not have a DHA stamp and therefore DIRCO was unable to apostille the document.

Example of unsuccessful marriage certificate

Example Apostille - UABC

Example Apostille - UAMC

Example of High Court Apostille

Example of Qualification Apostille

Example of SAPS Apostille + Translation

Example of SAPS Apostille

TEFL - Examples

Easy Apostilles and Authentications of your documents

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Dear Client,

South Africa under a Presidential ordered “lockdown”. South Africa is currently under level 3 lockdown.

We have the following updates on the services we offer during the lockdown period:

DIRCO – OPEN: The DIRCO offices are open to apostille, but with limited functionality. We have to book appointment for submissions and collections. When we receive your instruction we will advise on turnaround times.

SAPS Pretoria for police clearance certificates – OPEN

Notary – OPEN

Translations – OPEN

Courts – PARTIALLY OPENED: - with skeleton staff working on a rotational basis for authentications/apostilles.

SAQA – PARTIALLY OPENED: The physical office is closed, but staff are working. Documents can be submitted online or by courier.

VFS – PARTIALLY OPENED: – collections only. They have not advised when they will open for collections.

The Department of Home Affairs have advised, by published Directive, that foreign nationals will not be penalised on their visa conditions as long as the expiry of the visa is a result of the lockdown. All COVID affected visas are deemed to be valid the visa expired during lockdown. More information on the DHA website.

The Department of Home AffairsCivic Affairs – PARTIALLY OPENED only processing limited new applications like new birth/death certificates relating to the last few months & COVID. No existing reprints of documents, ID’s or passports.

SA EMBASSIES – Some are open, some closed; with no consistency or notice of opening/closing. The Embassies are acting autonomously. We advise that you contact your nearest Embassy should you need any Embassy services.

FOREIGN EMBASSIES IN SA – Majority are closed.

SENDING/RECEIVING DOCUMENTS – documents can only be sent to us by courier and we can only return documents by courier door to door (we use DHL). For new and upcoming applications we advise that you send the documents to us in the interim so when Departments open we can submit immediately. Currently we cannot meet face to face, but happy to discuss by telephone call, skype, whatsapp call or video conference.

Please feel free to call or email us with regards to the services and support we can provide for you during the lockdown period.

Please note that all of the above is subject to change without notice. We will post updates as and when we receive clarification.

Keep safe and Godspeed during these difficult times.