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FAQ's & Examples

Process of Apostille, Apostille of qualifications, Authentication

Any document issued by the Department of Home Affairs or SAPS will receive an APOSTILLE from the DIRCO offices. Any document issued by a school leaving authority or tertiary education institution must first be verified by either Umalusi, The Department of Basic Education or The Department of Higher Education. The original verification letter is APOSTILLED.

Divorce / Court orders, medical reports, contracts, powers of attorney, copies of passports / id books, proof of address, agreements etc must first be notarised by a South African Notary and then the copies are apostilled by the High Court of South Africa. This process is called the AUTHENTICATION of the documentation.

To apostille a document issued by the Department of Home Affairs the following must be present

  • Only the original document can be apostilled by DIRCO
  • An authorised signature must be present on the document
  • An authorised stamp must be on the front page of the document
  • The authorised signature must be on the DIRCO database

When will documents NOT be apostilled by DIRCO?

  • Signature and/or stamp not present
  • Signature and/or stamp on the back of the document
  • Document signed by an unauthorised signatory (i.e. fraudulently issued document)
  • Older documentation where DIRCO does not have the signatory on the database
  • Documentation that has been sealed in a plastic cover
  • Documents that are not original

This unabridged birth certificate was successfully apostilled

Signature on unabridged birth certificate + DHA Stamp

Example of Signature on unabridged birth certificate + DHA Stamp

This marriage certificate was successfully apostilled

Signature on marriage certificate + DHA Stamp

Example of Signature on marriage certificate + DHA Stamp

Example of unsuccessful birth certificate.

This birth certificate does not have a DHA stamp and therefore DIRCO was unable to apostille the document.

Example of unsuccessful birth certificate

Example of unsuccessful marriage certificate.

This marriage certificate does not have a DHA stamp and therefore DIRCO was unable to apostille the document.

Example of unsuccessful marriage certificate

Example Apostille - UABC

Example Apostille - UAMC

Example of High Court Apostille

Example of Qualification Apostille

Example of SAPS Apostille + Translation

Example of SAPS Apostille

TEFL - Examples

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Dear Client,

South Africa is currently under level 3 lockdown.

We have the following updates on the services we offer during the lockdown period:

All COVID affected visas are deemed to be valid until 31 March 2021.

DIRCO – OPEN: The DIRCO offices are open to apostille, but with slower functionality. We have to book appointment for submissions and collections. When we receive your instruction we will advise on turnaround times.

SAPS Pretoria for police clearance certificates – OPEN

Notary – OPEN

Translations – OPEN

Courts – OPEN

SAQA – OPEN

VFS – OPEN

The Department of Home Affairs: Civic Affairs – CLOSED

SA EMBASSIES – Across the world some are open.

Please feel free to call or email us with regards to the services and support we can provide for you during the lockdown period.

Please note that all of the above is subject to change without notice. We will post updates as and when we receive clarification.

Keep safe and Godspeed during these difficult times.