South Africa under a Presidential ordered “lockdown”. South Africa is currently under level 3 lockdown.
We have the following updates on the services we offer during the lockdown period:
DIRCO – OPEN: The DIRCO offices are open to apostille, but with limited functionality. We have to book appointment for submissions and collections. When we receive your instruction we will advise on turnaround times.
SAPS Pretoria for police clearance certificates – OPEN
Notary – OPEN
Translations – OPEN
Courts – PARTIALLY OPENED: - with skeleton staff working on a rotational basis for authentications/apostilles.
SAQA – PARTIALLY OPENED: The physical office is closed, but staff are working. Documents can be submitted online or by courier.
VFS – PARTIALLY OPENED: – collections only. They have not advised when they will open for collections.
The Department of Home Affairs have advised, by published Directive, that foreign nationals will not be penalised on their visa conditions as long as the expiry of the visa is a result of the lockdown. All COVID affected visas are deemed to be valid the visa expired during lockdown. More information on the DHA website.
The Department of Home Affairs: Civic Affairs – PARTIALLY OPENED only processing limited new applications like new birth/death certificates relating to the last few months & COVID. No existing reprints of documents, ID’s or passports.
SA EMBASSIES – Some are open, some closed; with no consistency or notice of opening/closing. The Embassies are acting autonomously. We advise that you contact your nearest Embassy should you need any Embassy services.
FOREIGN EMBASSIES IN SA – Majority are closed.
SENDING/RECEIVING DOCUMENTS – documents can only be sent to us by courier and we can only return documents by courier door to door (we use DHL). For new and upcoming applications we advise that you send the documents to us in the interim so when Departments open we can submit immediately. Currently we cannot meet face to face, but happy to discuss by telephone call, skype, whatsapp call or video conference.
Please feel free to call or email us with regards to the services and support we can provide for you during the lockdown period.
Please note that all of the above is subject to change without notice. We will post updates as and when we receive clarification.
Keep safe and Godspeed during these difficult times.